Our services

From festivals to workplaces, we help you design spaces and systems that make inclusion effortless and genuine.

Disabled-led, community informed

Accessibility with Purpose

Partner with Purple Pinwheel to make accessibility a natural part of your work not an afterthought. We can help you optimise your environment for access. Wherever you’re at, we’ll meet you there and help you move forward.

Site Access Reviews

Walkthrough of your venue or event to highlight physical and sensory access barriers. A full report with photos is provided, along with a range of creative solutions for short, medium and long term adaptation within your budget.

Access Info Rewrite

We can help you think about what your visitors, customers and teams really need to know, and how to communicate this clearly and accurately. We can review your website’s access page, access pack downloads, accessibility FAQs and staff/artist access packs. We focus on rewording using inclusive terms, clear plain phrasing and practical, neutral language.

Tickets and Booking Review

How easy is it for your customers to find, choose and book tickets? Is the process accessible to a range of users? What is your PA ticket policy, and how can you better manage it? Struggling to know what your duties under the Equality Act are and how to get it right? We can help with all of these areas through bespoke consultation.

Training Delivery

From bespoke front-of-house training in disability inclusion, to designing staff access briefings, we’ve got it covered. Get in touch to find out more about our Access and Inclusion training which is currently in development.

Event Access Production

Need someone to run your event’s accessibility? Get in touch with our team to hire an experienced access manager. Booking BSL/Live captioning/Audio description services, setting up sensory spaces, hiring ramps or accessible portaloos - whatever your event needs in order to be more accessible, we can help make it happen within your budget.

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How we work

‘Accessible’ means something can be accessed – reached, entered, engaged with. For events, it means something can be enjoyed! How ‘accessible’ something is just means how many different people, with various kinds of bodies and minds, can join in. The term is mostly used to talk about disabled people and the barriers they might face to joining in. Nothing is truly ‘fully accessible’ but we can make things as accessible as we can by removing barriers.

Purple Pinwheel works mainly from the Social Model of Disability: disabled people are (further) disabled by barriers around them, such as the ways things are built or the way things are organised. It isn’t someone’s body or mind that is the ‘problem’, it’s the way society has been designed, which is for the most common type of body only.

Organisations and service providers have to make ‘reasonable adjustments’ in a proactive way. This means you can’t wait for someone to come and ask for a change – you need to make the changes you can predict will be needed by key groups of disabled users. During our consultation we can help you work out what counts as ‘reasonable’ for your organisation within the guidelines of the Equality Act. We can explore any areas where you have space to go beyond ‘reasonable’ into ambitious, high quality access provision.

Accessibility is not just a legal requirement. It also forms the foundation of community-building. There are many known benefits of having a diverse workforce or diverse customer base. Many organisations are missing out on the ideas and talent of excluded contributors due to poor access, and the spending power of thousands of disabled consumers. We can help you remove these barriers and open up your organisation to the Purple Pound, alongside the multiple other enriching benefits of embracing diversity.

As the primary consultant for Purple Pinwheel, Liv is trained for and experienced in conducting a wide variety of access review types across various different events and organisations. For specific services such as a full digital compliance audit, we can refer you to any of our recommended partner organisations, or commission the work for you as part of a whole package. Where user-testing is needed in a specific area (such as visually impaired user testing) we can share resources to help you arrange this. Whatever your need is, get in touch and we’ll let you know what we can offer.

The best time to call in an Access Consultant is right at the start of your project, even if there are parts you aren’t sure of. We can help you make a plan, apply for a grant or appraise what you already have – even if that means agreeing to check back in a year’s time! Lead time on booking access features such as BSL interpreters is 6-8 weeks or longer.

We offer sliding scale pricing, for everything from solo/grassroots projects to corporate organisations. Pricing can be structured hourly, as a day rate or around deliverables. The pricing is also dependent on type of access consulting and scale of project. We work with all budgets so please get in touch to find out more.

Our primary consultant Liv is London-based but travels to other parts of the UK as needed.

Do you want to boost your accessibility practices?​

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